Aviation Technical Specialist, Pilot Information Center

AOPA Aviation Technical Specialists serve as a primary support resource to AOPA, affiliates, members, and potential members for technical aviation information and research.  

Responsibilities:  

Conduct industry research used to support  advocacy and outreach efforts throughout AOPA. Specialists are also responsible for educating AOPA members on relevant AOPA products that can ease the experience of aircraft ownership and flight training. 

Resolve member inquiries via email, phone, fax, letter, and in person communication. This can require research and outreach to government and private sector aviation contacts not generally available to membership.

 Conduct extensive analysis and provide satisfactory assistance to members on subjects such as domestic and international flight operations, enforcement actions, aircraft maintenance, current and changing regulations, aircraft ownership, aircraft transactions, airport issues, security issues, medical certification, airspace inquiries, and digital product support for all web and mobile based AOPA products. 

Develop knowledge of AOPA operations, mission, and vision. Provide aviation technical expertise to all AOPA departments in support of association goals, advocacy, and objectives. 

 Maintain online resources for the AOPA Website to enable member self help. 

Provide aviation technical and staffing support for special assignments to AOPA outreach events. 

Facilitate communication as a liaison with other AOPA departments to maintain specialist awareness of association operations and initiatives that impact pilots and AOPA members. Maintain open communication to those departments so each is aware of the current member perceptions. 

Experience:  

Qualified candidates must be a certificated flight instructor with recent flight experience, have at least two years of aviation industry experience, an undergraduate degree or comparable experience, excellent written and verbal communication skills, and the ability to work in a fast-paced environment while maintaining a high level of customer satisfaction. 

Candidates should have a comprehensive knowledge of aviation industry current events, related associations and their impact on aviation, as well as current and developing technology trends in aviation 

Competitive candidates should be familiar with aviation topics including, but not limited to, FAA regulations, the nation's airspace system, airport governance and operations, aircraft maintenance, aircraft ownership, learning to fly, FAA rulemaking, international flight operations, security requirements for pilots, privileges and limitations of all pilot and instructor certificates, enforcement procedures, ATC operations, flight planning, and medical certification.  

In addition, competitive candidates should be familiar with AOPA digital products, internet and intranet research methodology, and extensive utilization of Microsoft office.

To apply for this position with Aircraft Owners and Pilots Association (AOPA) please click on Apply Now.

AOPA offers a comprehensive benefits package that reflects how much we care about our employees. Benefits include medical, dental, and vision insurance; retirement; short-term and long-term disability; life and AD&D insurance; flexible spending accounts; tuition reimbursement; a wellness program; flexibility in work hours; and paid holidays.

And ... although not all AOPA employees are pilots, we offer the opportunity for our employees to obtain a private pilot certificate for free. We also provide continued assistance to help employees maintain their flight proficiency.

AOPA is an equal opportunity employer committed to diversity in the workplace.