Aviation Technical Specialist

Summary

Specialists serve as a technical resource to AOPA, members, and potential members. Responsibilities include extensive analysis and satisfactory resolution of member issues including domestic and international flight operations, enforcement actions, aircraft maintenance, current and changing regulations, aircraft ownership, aircraft transactions, airport issues, security issues, medical issues, airspace issues, and digital product support for all web and mobile based AOPA products. Specialists utilize personal aviation experience and expertise, along with business contacts to conduct industry research used to guide small advocacy and outreach efforts throughout AOPA. Specialists are also responsible member for Member education on situational relevant AOPA products during communication with members.

Duties

▪ Accept and resolve member inquiries monthly via email, phone, fax, letter, and in person communication. This can require research, outreach to governmental and private sector aviation contacts not generally available to membership

▪ Provide aviation technical expertise to all AOPA departments in support of association goals and objectives. 

▪ Develop and maintain online resources for the AOPA Website to enable member self-help.

▪ Provide aviation technical and staffing support for special assignments to AOPA Outreach events.

▪ Facilitate communication as a liaison with AOPA Departments to maintain specialist awareness of other department operations and initiative that impact pilots and AOPA members and maintain open communication to those departments so each is aware of the current member perceptions.

Requirements

Specialists must be a flight instructor with recent flight experience. They must posses a developing level of understanding of aviation subject matter including but not limited to FAA regulations, the nation's airspace system, airport governance and operations, aircraft maintenance, aircraft ownership, learning to fly, FAA rulemaking, international flight operations, security requirements for pilots, privileges and limitations of all pilot and instructor certificates, enforcement procedures, ATC operations, and flight planning. Specialists must posses a developing level of knowledge on medical certification, digital product support, internet research methodology, and use of Microsoft office. Specialists must also have at least two years of industry experience.  Ability to work in a fast paced environment and maintain a high level of customer satisfaction and  excellent written and verbal communication skills are required. Specialists must possess a comprehensive knowledge of the aviation industry including current events that impact aviation, related associations and their impact on aviation, as well as current and developing technologies and trends in aviation.  Specialists must also possess a developing knowledge of AOPA operations, mission, and vision.  Education includes an undergraduate degree or comparable professional experience.  Some travel required. Normal full time work schedule will be Monday through Friday.

 

To apply for this position with Aircraft Owners and Pilots Association (AOPA) please click on Apply Now.

AOPA offers a comprehensive benefits package that reflects how much we care about our employees. Benefits include medical, dental, and vision insurance; retirement; short-term and long-term disability; life and AD&D insurance; flexible spending accounts; tuition reimbursement; a wellness program; flexibility in work hours; and paid holidays.

And ... although not all AOPA employees are pilots, we offer the opportunity for our employees to obtain a private pilot certificate for free. We also provide continued assistance to help employees maintain their flight proficiency.

AOPA is an equal opportunity employer committed to diversity in the workplace.