January 6, 2010
By Alton K. Marsh
Piper Aircraft has chosen Aviall Services as its global parts distributor for both dealers and individual customers.
“One of Piper’s primary goals is to enhance every facet of our customer service experience,” said Piper President and CEO Kevin J. Gould. “Aviall’s extensive experience and excellent reputation in parts management and distribution will give our customers world-class service that is fundamental to the total Piper experience.”
Aviall Services, based in Dallas, manages parts for the aerospace, defense, and marine industries.
“Piper Aircraft has placed its trust and confidence in Aviall Services to fulfill this important role in its business,” Paul Fulchino, chairman, president, and CEO of Aviall said. “With certainty, we at Aviall can say we will provide to Piper customers, dealers, and service centers a level of service that is unmatched in our industry.”
Derek Zimmerman, Piper’s vice president of supply chain and aftermarket development, underscored Aviall’s ability to offer customers more than two million catalog items through 39 customer service centers in North America, Europe, and the Asia-Pacific area. “We expect our customers to see a quantum leap in their ability to get the parts they need, when they need them, and at a price and level of quality that reflects Piper’s standards of excellence,” Zimmerman said.
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