“Know Before You Go” best practices guidelines, which call for fee transparency.
The call to FBOs to make prices easily accessible online was released by AOPA, the Experimental Aircraft Association, the General Aviation Manufacturers Association, Helicopter Association International, the National Air Transportation Association, and National Business Aviation Association.
AOPA has heard from thousands of pilots that certain FBO Chain companies charge hidden ramp fees, tie down fees, facility fees, infrastructure fees, access fees and even fees for being picked up by a taxi at an FBO. Pilots are often charged for services they don’t ask for or receive and they have no way of easily knowing what those fees are prior to traveling. Pilots also have no knowledge of where sponsor-controlled transient GA parking areas are at the busiest GA airports because they are not depicted on airport diagrams, even though many airports already provide a parking area specifically for transient GA aircraft. Most of these complaints originate at airports with a large chain FBO or where a chain FBO has a monopoly position. These practices are pushing general aviation pilots away from publicly funded community airports and AOPA is working on behalf of all pilots to make ramp fees and parking ramps transparent.