See also Exxon’s November 25 recall.
See also Exxon’s technical Q&A (November 28).
See also Texaco’s statement (December 2).
See also Special Airworthiness Information Bulletin (December 11).
Dear Exxon FBO:
Please be advised that we have reason to believe that avgas supplied by Texaco at East Providence, Rhode Island, and delivered to your FBO by Exxon may not meet product specifications. As a result, Exxon has determined to recall all such product delivered to your site.
Please cease all sales and/or deliveries of the affected avgas product to your customers immediately, and take all necessary steps to notify potentially affected customers who have already received this product.
Exxon will notify you of its plans for removal of this product and replacement with on-specification avgas.
Manager, Aviation Sales
Exxon Company, USA
Exxon FBOs and consumer accounts impacted by November 26, 1998, avgas product recall
|Hawthorne Aviation RI||Lincoln, RI|
|Northeast Air||S. Portland, ME|
|Twin Cities Air Service||Auburn, ME|
|Signal Aviation Service, Inc.||Lebanon, NH|
|Sky Bright, Inc.||Gilford, NH|
|Wiggins Airways, Inc.||Norwood, MA|
|Hanscom Aero Club||Bedford, MA|
Dear Exxon FBO:
Both Exxon and your facility have received numerous phone inquires from pilots and aircraft owners regarding actions that should be taken if their aircraft was fueled with avgas Exxon recently recalled and Exxon’s plan relative to alternative transportation.
Exxon will reimburse affected customers for legitimate and reasonable alternative travel expenses in excess of the expenses they would have incurred on previously planned travel where such additional expenses are a direct result of the product recall. Such customers will need documentation supporting all such expenses. Exxon will notify you shortly as to where such documentation should be submitted.
Instructions for affected aircraft
Following are instructions on actions that should be taken for aircraft that were fueled with the recalled avgas for you to provide to your affected customers.
If possible, all off-spec product (defuel, and refueler inventory) should be returned to your storage tanks prior to the arrival of the pump-out truck. Any product defueled after receipt of a fresh load of avgas should be stored separately and labeled as off-spec aviation gasoline. Please retain all documentation of defuel operations such as aircraft number, volume defueled, and expenses associated with the defuel operation.
There is no need to flush the aircraft fuel system or change any fuel system components.
Defuel product should be stored separately from other avgas and labeled as off-spec aviation gasoline. The FBO who dispensed the off-spec avgas should be notified of the location and amount of the off-spec fuel.
November 27, 1998