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NEWS
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| American Flyers celebrates eightieth year |
| Addison, Texas-based American Flyers was established in 1939 to train military pilots for World War II. The company, which counts rock bands, college athletic teams, and scores of professional pilots among its many clients, is celebrating its eightieth year in operation.
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| AOPA workshop wants to help you ramp up customer service |
| Flight school owners, managers, and instructors are invited to attend AOPA's flight training customer experience workshop, designed to help you turn customers into advocates by showing you how to deliver exceptional customer service. Topics include humanizing customer service; principles of performance excellence; and customer satisfaction and loyalty. The workshop will be held Sept. 30 through Oct. 1 at the You Can Fly Academy at AOPA headquarters in Frederick, Maryland. Registration by Sept. 16 is $299 per person, and $350 per person after that date. Register online.
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| OpenAirplane, Boeing want to know your flying pain points |
| OpenAirplane and The Boeing Company are partnering to learn more about the experiences of flight schools, flight instructors, and students. There is a survey for flight schools, another survey for flight instructors, and a third survey for pilots in training. Each survey should take five minutes, and responses will be anonymous, OpenAirplane said. The companies hope feedback will inform insights "that will help inform big problems like the pilot shortage," according to OpenAirplane.
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| Air taxi disruptor buys Bye's electric airplanes |
| Bye Aerospace will sell two dozen all-electric airplanes to a Los Angeles-based air taxi operator that is building an urban mobility rival to eVTOL. Quantum Air will receive 22 four-place eFlyer 4 models and two two-place eFlyer 2 aircraft. The company wants to make air taxi service in the Los Angeles area more affordable, and more efficient.
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| More pilots going online for weather briefings |
| The number of pilots who call Flight Service for initial weather briefings continued trending lower in 2019, with online alternatives and apps picking up the slack, according to the 2019 AOPA Weather Survey. However, pilots still say they value the service and consider it an important safety resource.
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