AOPA is currently surveying pilots about their experiences with automated flight service stations (AFSSs). "The FAA is in the process of modernizing the AFSS information delivery system," said Dennis Roberts, AOPA executive director of government and technical affairs. "AOPA wants to ensure that the FAA understands how pilots use the system and how they might improve services for general aviation pilots." AOPA will be contacting many pilots by telephone. AOPA is querying pilots about what FSS services they use, the quality of service they receive, and what problems they have encountered. "We're particularly interested in pilots' comments," said Roberts. "What services are most valuable, least valuable, and what suggestions pilots have for changes."
August 24, 2000