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Knowledge test provider PSI temporarily closes centers

Third-party operators might remain open

Editor's note: This article was updated March 26 to note that some third-party operators might remain open. Applicants should check to see if their tester is open.

PSI, the FAA knowledge testing provider, is temporarily closing testing centers that it owns and operates in the United States and the United Kingdom. The closures come in response to the global coronavirus pandemic. Other third-party operators are still open.

Photo by Mike Fizer.

PSI CEO Stephen Tapp announced that the company’s “owned and operated physical test centers” closed on March 19 in the United States and would close on March 20 in the United Kingdom. Centers in both countries would remain closed until April 13.

“We believe this is the right thing for our community to help keep one another safe during these challenging times,” he wrote. “We will do all we can to support our team and bring them back to work as soon as it is safe to do so.

“As many PSI exams are administered at third party sites around the rest of the world, we also continue to monitor each of these test center locations and adhere to closures based on country and local requirements,” he continued.

PSI is making daily updates to a list of testing centers that have closed, broken down by country.

The company is relaxing its no-show and rescheduling policies through April 30 and has detailed rescheduling procedures.

Testing center closures could impact pilot eligibility for taking knowledge tests. AOPA has requested that the FAA grant a “maximum amount of flexibility” regarding knowledge test expirations as well as practical exams, flight instructor certificate renewals, instrument proficiency checks, flight reviews, and more.

Alyssa J. Miller
Alyssa J. Cobb
The former senior director of digital media, Alyssa J. Cobb was on the AOPA staff from 2004 until 2023. She is a flight instructor, and loves flying her Cessna 170B with her husband and two children. Alyssa also hosts the weekly Fly with AOPA show on the AOPA Pilot Video YouTube channel.
Topics: Advocacy, Training and Safety, Student

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